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BEFORE PURCHASING please read these important notes:
COMBINED SHIPPING and SHIPPING QUOTE
We are happy to give you a shipping quote prior to your purchase. Please feel free to contact us at Bonnie.Carter@gmail.com. We will need your shipping address, the items you are interested in and the quantities. The items will be boxed up and a reply email sent with the shipping amount. If you then wish to go ahead with your order, we will send along a Paypal invoice.
Purchasing additional items together at the same time will often save you money on shipping. We gladly combine your purchases. The combined shipping charge is based on the total package weight of all of the items. It also includes Canada Post GST, Canada Post fuel surcharge and a nominal amount for the packing materials. You must contact us at Bonnie.Carter@gmail.com to let us know what items you wish to purchase. We will need your shipping address, the items you are interested in and the quantities. The items will be boxed up and a reply email sent with the shipping amount to you, along with a PayPal invoice.
DELIVERY TIME FRAMES
Your shipment is coming from Canada. The Canada Post website gives a general delivery timeframe of 6-12 days for Small Packet Surface Mail or Expedited Surface Mail between major centers in Canada and the U.S.
For items under 1 kg. the flat rate shipping cost quoted on this website is for Canada Post Small Packet Surface Mail to US shipping addresses, and Canada Post Expedited Surface Mail to a Canadian shipping address. For boxes over 1 kilogram (2.2 pounds) shipped to US addresses, the shipping method will be Canada Post Expedited Surface Mail.
If you would like a different Canada Post shipping rate such as Small Packet Air, ExpressPost, etc. please contact us at Bonnie.Carter@gmail.com.
Items valued over $100.00 will be charged $1.20 insurance for each additional $100.00 value of the items.
We ship worldwide. International buyers may contact us at Bonnie.Carter@gmail.com to obtain a shipping quote.
Once payment is received we will deliver your shipment to the post office, often the same day or next business day.
CUSTOMER SERVICE AND COMMUNICATION
Customer service and communication are important to us. We communicate with our buyers when payment has been received and when their shipment have been delivered to the Canada Post mail office.
We want your buying experience to be enjoyable and worry free. Items are described as accurately as possible. If you are unhappy with your item, please contact us immediately at Bonnie.Carter@gmail.com and we will do our best to resolve it for you.
Most items are eligible for local pickup. Please contact us to discuss and arrange this.
Thank you very much for visiting our store. Your patronage is greatly appreciated.